Have You Sent Us Any Money?

9%

Review and Herald Publishing Association · Washington, D. C. · Nov 10, 1904

FromReview and Herald, Vol. 81, No. 45.

Read the full edition

Have You Sent Us Any Money?

From the large number of complaints which have come to us in the last few weeks, it is very evident that quite an amount of mail addressed to this office has failed to reach us. Most of the complaints received thus far have come from people who sent their remittances in the form of post-office money-orders. Cash sent in this way we can get, even though the original order does not reach us, as we can apply to the Post-office Department for a duplicate of the original money-order. But even this necessitates a long delay, as our attention is most likely called to the matter first by notice from the post-office to the effect that a certain money orderpayable to us, has not been presented for payment, and an inquiry as to whether the original was ever received by us or not. We then make out an application for a duplicate money-order, and at the same time write to the person who sent the money-order, asking for what purpose the money was intended.
During the last two months it has been necessary for us to make application for about sixty duplicate money-orders, because the original order was never received by us. In some instances our letter to the sender of the order has not been answered. This is, perhaps, because the address given us was not sufficiently complete.
Now the reason we call attention to this matter is that we fear other persons have sent orders to us, enclosing bills or silver in their letters, which have not reached us. Such letters we could not trace, and would know nothing about them, unless the persons who sent them made complaint. So if there are persons who have sent orders to us accompanied by the cash, in any form whatsoever, and who have not received that which they ordered, will such persons write us at once, stating when the order was sent, how much money, and in what form enclosed, and what the money was to be used for?
It is very apparent that some of our mail has been destroyed or stolen, and the matter is now in the hands of the Post-office Department for investigation, but we are anxious to know if there is a large number of our people who have sent us money, but who have not received what was ordered.
In this connection we wish also to make a few suggestions:—
1. Do not send money in a letter unless you register it. Post-office money-order, express money-order, or bank draft are the best forms for remittance.
2. Be sure to give full name and address every time an order is sent.
3. If the date on your paper is not changed within three weeks after remittance is sent, or if the publications ordered do not arrive within reasonable time, write to us stating the facts, so that we may look up the matter.
4. It will save time, and insure prompt response to business communications, if they are addressed to Review and Herald Publishing Association, 222 North Capitol St., Washington, D. C., and not to the editor of any of our periodicals.
REVIEW AND HERALD PUBLISHING ASS'N.